Privacy Policy

Tree Wizard, Inc. ("Tree Wizard," "we," "us," or "our") operates the website atreewizard.com. This Privacy Policy explains what information we collect when you use our website, how we use it, and how we protect it.

Information We Collect

Information you provide

When you submit an estimate request, contact form, or job application on our website, we collect the information you enter, which may include your name, phone number, email address, property address, and any photos or description you choose to share.

Information collected automatically

We use Google Analytics to understand how visitors use our website. Google Analytics collects standard internet log information and visitor behavior patterns in an anonymous form. It does not identify individual visitors. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

How We Use Your Information

We use the information you submit to:

• Respond to your estimate request or inquiry
• Schedule and provide tree services
• Review job applications
• Communicate with you about your project by phone, email, or text message (SMS/MMS), including scheduling and customer service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Photos You Upload

Photos you upload through our estimate request form are stored securely on our server and used only to understand your project and prepare an accurate estimate. They are not shared publicly or with third parties.

SMS Messaging Terms & Conditions

Program Name: Tree Wizard Customer Service Messaging

Tree Wizard provides SMS and MMS communications to customers who have requested tree services and consented to receive text messages.

Types of Messages

Messages may include:

• Follow-ups regarding requested tree services
• Storm damage and emergency tree removal inquiries
• Requests for photographs of trees or property damage
• Estimate and appointment coordination
• Updates concerning requested services

Message Frequency

Message frequency varies depending on your service request and communication needs.

Message and Data Rates

Message and data rates may apply according to your wireless carrier's plan.

Opting Out

You may opt out of text messages at any time by replying STOP to any message from Tree Wizard. You will receive a confirmation of your opt-out.

Help

Reply HELP for assistance, call (573) 442-1838, or visit https://atreewizard.com/ for contact information.

Consent

By submitting an estimate request form on our website, you agree to receive customer-service text messages related to your inquiry. Consent to receive SMS messages is not a condition of purchasing services.

Privacy

Tree Wizard does not sell or share mobile phone numbers or SMS consent information with third parties for promotional or marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with messaging service providers and telecommunications carriers as necessary to deliver the requested communications.

SMS Contact

Tree Wizard
Website: https://atreewizard.com/
Phone: (573) 442-1838

Data Retention

We retain contact and estimate request information for as long as it is relevant to providing services or following up on your inquiry. You may request that we delete your information at any time by contacting us.

Third-Party Services

Our website uses the following third-party services:

• Google Analytics: website usage statistics (anonymous)
• Google Maps: embedded map on our contact page

These services have their own privacy policies. We do not control how they collect or use data.

Cookies

Google Analytics uses cookies to distinguish visitors and measure site usage. These are standard analytics cookies. We do not use advertising or tracking cookies of our own.

Your Rights

You may request to access, correct, or delete any personal information you have submitted to us. To make a request, contact us at:

Tree Wizard, Inc.
1489 Old U.S. 40, Columbia, MO 65202
Phone: (573) 442-1838
Email: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Call us at (573) 442-1838 or email [email protected].